The New Homes Quality Board and New Homes Ombudsman Service welcome the Government’s decision to have a single mandatory consumer code for all housebuilders operating in Great Britain and activating the New Homes Ombudsman Service for all consumers.
The New Homes Quality Board (NHQB) is pleased to announce the release of its Complaints Management best practice guide. This guide aims to help developers improve their complaints handling processes.
The New Homes Quality Board (NHQB) has launched a consultation on the New Homes Quality Code. This code of practice aims to drive improved quality and customer service from new homes developers.
